Can I import clients into CreativePro Office.

Jeff Denton

Aug 13, 2012 by Jeff

0 comments
import clients settings data faq
To import clients into your CreativePro Office account, go to Settings then click the Data tab. Then click the panel labeled "Import data from other software". The system currently accepts imports for Clients and Contacts in CSV format. More instructions can be found here... http://www.mycpohq.com/blog/entry/Importing-data-into-CreativePro-Office

Can I create projects through email?

Aug 13, 2012

0 comments
projects faq
http://www.mycpohq.com/blog/entry/Add-tasks-and-projects-by-email. We will be adding the ability to send project files as attachments soon but that feature isn't ready yet.

Can I change/add input fields when adding a project?

Aug 13, 2012

0 comments
faq projects
Currently, this feature is not available in CreativePro Office. Input fields cannot be changed or user defined for projects, clients, or invoices.

Where do my clients login to see their invoices and projects?

Aug 13, 2012

0 comments
faq clients
When you create a client, they are sent a welcome message and random password which they can change. They access the client area from the login screen using the email address that you entered when creating their client account.

I accidentally deleted a project. Can I get it back?

Aug 13, 2012

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faq projects
Your project should have gone to the trash when you first deleted it so click the little trash can icon in the lower-right corner of the screen. Click Projects and you should see your project in there. Then click the Restore icon (the green arrow) to bring your project back.

How do you create project templates?

Aug 13, 2012

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projects templates faq
To create a project template, create your project, add any tasks, files, team members, expenses, or notes. Then click the little blue down arrow next to the project title in the project detail view. You should then see a menu item called Create Template. Selecting this menu item will bring up the template creation dialog window. More details can be found in this http://www.mycpohq.com/blog/entry/Project-templates-are-here-at-last

Timesheet entries are sometimes bumped to another day instead of recording on the same day.

Jeff Denton

Feb 3, 2012 by Jeff

0 comments
timesheet team timezone faq

Make sure that your team members have the correct time-zone set. If you don't set a time-zone for your team members, the system will use the server time-zone to calculate dates and times which will likely not be accurate. You can set the time-zones for your team members in the My Team area. Click the Edit icon next to the team member, scroll down and find the Timezone field, select the correct timezone and click Save.

Tasks and comments in CPO

Feb 3, 2012

0 comments
tasks messages faq
You can add comments to tasks. At this time, you cannot specify which team members assigned to the task receive the message. Messages go to all assigned team members. Also, while team members receive message notification by email they cannot reply to the message and have the message post to the task. We are currently working on implementing this feature.

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