What is going on behind the scenes here at CreativePro Office?
Apr 10, 2009
Development Progress, News
Work on CPO is still busily humming along here at a frantic clip. Jeff is continuing to rebuild the code base so that new features can be added easily and reliably. This work is the foundation for CPO 2.0 that will include features that are being requested most frequently. As he recodes, he is working out bugs that need to be dealt with, as well.
A word or two about support: many of you have noticed that support for the free hosted version of CPO has been somewhat reduced. Our staff here at UpStart Productions is very small and we simply don't have the revenue yet to hire more support personnel. As such, we are devoting most of our time to those who support our efforts through purchase of the source code. The launch of CPO 2.0 will include some greatly enhanced help and self-support features for those who wish to use the free version of CPO. We appreciate your patience and understanding while we make these improvements.
For those wondering about the hosting situation, rest assured we are still working on that as well. Setting up a reliable hosting environment is proving more complex and challenging than anticipated. We are trying to move on two fronts simultaneously, rebuilding the code base and moving the site to a faster hosting environment. All this takes time so please bear with us. We do realize that the existing host is terribly slow but we don't want to move until we know that the new host can fully support CPO without major downtime.
In closing, look for some exciting pre-launch screen casts of CPO 2.0 features here in the near future. I'm hoping that by mid-April we can begin introducing you to the cool stuff we're doing in the next version! Stay tuned and thank you all for your continued support!
Discussion: 9 comments
cristiane
Apr 13, 2009Chad
Apr 16, 2009Peace!
Marc
Apr 20, 2009Thanks for keeping the updates coming. Can't wait to see screen casts for CPO 2.0. Should be some cool stuff.
Cheers!
Ruk
May 8, 2009Jeremy
May 17, 2009J.
Carlos
May 26, 2009Lisa
May 27, 2009My question is, is anyone else experiencing issues? Or am I the only one? I can't imagine what happened to my account. I am sure I'm using the correct username & pswd.
Sorry for posting this here...this is the only other area I can find that I can 'reach out' to CPO or someone using CPO.
I LOVE the product, and that's why I am so concerned about why things aren't working for me right now--I need my CPO! :)
Heather
May 27, 2009Glad that you are finding CPO a tool that you can rely on. While I have gotten back to you via email, it might be important to note that issues with the hosted version typically will have at least a 24 to 48 hour turn around time when you contact support.
I know this might be a down side, but since we are building out CPO 2.0, technical support of the free hosted software has taken a bit of a back seat.
The situation that you were having is unusual anymore, but is easy to remedy.
Thanks for using CreativePro Office.
Marc
Jun 24, 2009Any updates for your adoring CPO 2.0 fans?