File sharing with clients

Jeff Denton

Apr 18, 2011 by Jeff

5 comments
File Management, Features, Help

Sharing files with your clients has been a glaring omision in the CreativePro Office feature set ... until now! Last week we rolled out some good stuff that allows you to share certain files with your clients and get their feedback messages. Let's check it out.

We'll assume that you already know how to attach files to a project.  Once you have some files attached to a project, you can click on a file to share it with the client.  Shared files will display the little   icon.

Clicking on the magnifier (view) button will display the file view panel for that file as shown below. The file view panel contains some information about the file, a download button, and an image if the file is a PNG, GIF, JPEG, etc.

There is also a message box so you can send messages about the file to your client and team members.

If you send your client a message concerning a file, they will be notifed the next time they log into their account. They will also receive an email containing the message. Clicking on the little disk icon to the right of the message will open up the file view panel for that file.

Clients now have a new tab on their dashboard for Files.  To view their files, they first select a project from the drop-down list.

Your clients can view and comment on a file the same way that account owners and team members can.

When a client comments on a file, you will receive an email message and also be notified when you log in as shown below.

Currently, clients cannot upload new files but this is a feature we would like to add very soon. We hope you find the file sharing feature useful and easy to use.

Thanks for reading!

Discussion: 5 comments

Shervelle Marquina

Shervelle Marquina

Apr 25, 2011
hugs to you!!
Jeff Denton

Jeff Denton

Apr 30, 2011
Thanks, Shervelle. Let me know if you have any suggestions for improvement.

Jeff
Team Base2

Team Base2

Jul 21, 2011
Hi,

We really like your product and really want to use it but we want to know if their is any way our clients can upload documents. We looked for this feature but couldn't find it.

Thanks
Team Base2

Team Base2

Jul 21, 2011
Hi,

We really like your product and really want to use it but we want to know if their is any way our clients can upload documents. We looked for this feature but couldn't find it.

Thanks
Adam Karapetyan

Adam Karapetyan

Mar 8, 2012
There are two things we would really like to see improved:

1) Clients able to attach files

2) When we attach files in messages, it should email the file to the client, currently it is just telling them about the file, and they have to login to the backend to download the file.

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